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Md Rifat
Jun 18, 2022
In Welcome to the Forum
According to common sense, the product is ready, and if you work hard, you will be done. At least try financing, why give up? I cited this case many times in the SaaS product sharing class. Many students think that this technical team is not familiar with the marketing field, so they job function email list retreated. But the original words that the entrepreneurial team gave me were: "Customers don't pay for this software at all." So, why do customers pay for it? There is a little-noticed job function email list difference here: products and service offerings are two different types of products. Since SaaS is a service, its product should be a service job function email list product, not a software product. What's the difference? We explain from the composition of service products. Since products will all converge, what use is a SaaS product manager? Any service is inseparable from the three elements of facility environment, tool products and interactive information. For job function email list example, in civil aviation services, the facility environment is the airport facility; the tool product is the aircraft; the information is the mileage, time, fare, and available seats. Another example is SaaS, the facility environment is cloud, mobile terminal, job function email list and computer; tools and products are software; information is interactive data. These elements alone do not produce a good and consistent customer experience. There is still a gap between service job function email list elements and customer experience. A SaaS service blueprint describes and defines one or more service scenarios through industries, businesses, processes, touchpoints, interactions, etc.
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Md Rifat

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